AI Transformation: Formulating, Measuring & Managing Work Strategy

Go beyond pilots. Build a human-centered AI strategy with the right metrics, governance, and change practices to deliver real value at scale.

What You’ll Learn

• Formulate an AI-aligned work strategy that blends people and machines.
• Measure human-machine teaming with meaningful, outcome-based metrics.
• Design governance to manage risk, ethics, and scale responsibly.
• Apply HCD to AI adoption so systems serve people—not replace them.
• Iterate and sustain change with agility and learning loops.